Customer Service Co-ordinator Intern with Rémy Cointreau UK Distribution Ltd

The Rémy Cointreau Group is a global spirits company with an annual turnover in excess of €1 billion and over 1,750 employees globally. The portfolio of premium cognac, liqueurs and spirits includes brands such as Botanist, Bruichladdich, Louis XIII, Cointreau and Rémy Martin. 

Location: Glasgow City Centre
£1,400 per month
Full-time, for 6 months
Ideal start: 31 August 2015

The UK Distribution Group of Rémy-Cointreau is now looking to appoint a graduate intern for 6 months. Within this role your main tasks will include: 

• Order processing on SAP
• Confirming orders to customers by email
• Phoning customer delivery depots to arrange delivery slots
• Answering customer queries by phone and email
• Processing and investigating logistics claims from customers (shortages, damages etc)
• Dealing with other ad hoc queries relating to the role

There may also be the opportunity to support the annual price increase project (Jan-Feb) which involves a very high volume of data and a lot of reporting/manipulating of data on excel – a candidate with an extremely high attention to detail, analytical skills and excel skills would suit this opportunity.


Requirements

The ideal candidate can be from a number of academic backgrounds, but may be of particular interest to those who have studied Supply Chain Management.  You will be positive, upbeat and pro-active. A driven and motivated individual, you will follow instruction and processes well and be keen to learn.

You must have very strong communication skills, both written and verbal, alongside a very high attention to detail. You will be happy to work as part of a small team of three people in same office space, and equally content in a fast paced environment – as at peak trading, orders and queries can be very high volume.   Microsoft Excel skills would be a strong advantage.


Application

Closing date for applications is 16 August 2015, 5pm.

Please submit a CV and brief covering letter through the Adopt an Intern online application form on our website. All applications must be submitted by 5pm on the closing date. State a. your availability and b. relevant information on your skills/experience pertaining to the job spec. We do NOT accept e-mail applications unless otherwise stated.

 

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