Joy joined the Centre for Scottish Public Policy in January 2009 and spun out Adopt an Intern (AAI) a year later. The company has gone from strength to strength and she is determined to see it flourish further with future funding and support. She served for 20 years in the Foreign and Commonwealth Office and has lived and worked in Brazil, Argentina and Germany. Joy also worked for many years in retail where she recruited, trained and mentored sales managers, culminating in a successful business in Germany.
Adopt an Intern won the RBS-sponsored "Customer Focus" Award at the Scottish Business Awards 2015. Joy was also shortlisted for "Social Enterprise (UK) Entrepreneur of the year" at the Great British Entrepreneur Awards 2015, and Adopt an Intern had two 2015 nominations at the Association of Scottish Businesswomen's Awards. In 2014 Joy was shortlisted for "Female Entrepreneur of the Year" at the Scottish Business Awards.