Project Manager Audience Development with the Argyll and Sutherland Highlanders Regimental Museum

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Location: Stirling

£20,000 per annum
Full-time, for 12 months
January 2017 start
Closing date: 14 December 2016, noon



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About the Organisation

The Argyll and Sutherland Highlanders Museum is located in Stirling Castle, in the city of Stirling, Scotland. The Museum traces the history of the 91st Argyllshire Highlanders and the 93rd Sutherland Highlanders up to the time of their amalgamation in 1881 when they became the 1st and 2nd Battalions of The Argyll and Sutherland Highlanders Regiment and thereafter to the present day.

The Museum now seek a confident and enthusiastic individual with an interest in the engagement of various audiences with the heritage sector, to join their team as a Project Manager. An excellent opportunity, this would suit someone looking to gain hands-on experience in what is arguably the most pressing issue for the field in a world where potential audiences are bombarded, to the point of information overload, with choice as to how they learn about history and heritage.

The Role
The post holder will be responsible for the development and implementation of a co-ordinated Education, volunteer and Outreach Programme that seeks to encourage stake holding, interest in and enjoyment of the Regimental Museum Collections by the education sector, volunteers, students, and wider community and to contribute to the sustainability of the Museum.

This is a full time post which is supported by a part education and outreach post which will support those aspects of this role.

Overall, to ensure that the learning and volunteering opportunities at the Museum are of high quality, are consistent and are well prepared and delivered.

The post holder will be required to direct the work of volunteers. They will also be expected to work closely with consultants and the interpretation committee in the delivery of this project.

The main outcome of this role is to provide support to the Interpretation and outreach Committees by the provision of an education, volunteer and outreach programme that will allow the Committee to deliver an Activity Plan for the HLF Stage 2 application.

Education Development
The priority task is to develop, implement and manage a schools education service at the Museum including:
• Review existing outreach and education programmes to measure their effectiveness and build on success
• Develop a partnership with local teachers, education authorities, university and further education
• Liaise with HS in the delivery and development of learning and events programmes at Stirling Castle
• Contributing to the management of a co-ordinated programme of education/lifelong learning activities involving internal and external providers
• Develop a range of audience development programmes that will provide an education resource to schools and audience in the Regimental Recruitment areas
• Acquire, devise and develop education resources, both artefacts and printed material
• Provide training for teachers, house staff and volunteers
• Devise and maintain a ‘one stop shop’ information and booking service for schools

Events and Exhibitions
• Organise creative workshops and special events, including large scale school events
• Develop links with the education community, cultural heritage groups across the Regimental Recruitment areas to put in place range of temporary exhibitions to meet the needs of the users
• Recruit and manage external Arts/event’s organisers
• Provide reports as required and reviews of the HLF Access, Interpretation and Learning Plan objectives and outcomes
• Develop and implement a range of temporary exhibitions both in the castle and across the Regimental Recruitment areas
• Develop and implement a number of Events in the Castle and act as Events Manager for these events ensuring that all staff are fully briefed, information is provided as required and the event is assessed
• Provide support and assistance with the development of interpretation and new projects
• Ensure that the digitation programme is appropriate for the development of outreach using electronic medium
• Ensure that the web site is kept up to date with Museum information, events and activities at the Museum

Evaluation
• Assess and evaluate the impact of the learning and events programme, museum exhibitions both temporary and permanent
• Set up user feedback systems for the Museum, so that we can assess the impact of the Museum on our visitors. This may include focus groups or contacting groups who do not use the Museum

Volunteer Programme Development
• Researching, writing and reviewing volunteer policies and procedures and develop appropriate volunteering opportunities and role descriptions
• Put in place The ASH Volunteer Programme
• Develop new partnerships with other organisations (i.e. Universities) or enhancing the existing ones

Recruitment and Training
• Recruitment of volunteers and ensuring they are appropriately matched and trained for a
position.
• Organising and delivering training sessions and leading the sessions when necessary and raising staff awareness of the role and function of volunteers.

Administration
• Organising the Museum´s volunteer calendar, maintaining databases and undertaking any other administrative duties
• Monitoring, supporting, motivating and accrediting volunteers and their work and organising social events for volunteers.
• Liaising with volunteers and external organisations through face-to-face, telephone and
mail contact and attending networking events.
• Assisting in managing budgets and resources.

Other
• Contribute to the work of the Exec and Interpretation Committees as required
• Establish and maintain effective working relationships with other employees, officials, and all members of the general public
• Work closely with the ASSM curators group in the development of a recognised collection and support Argyll’s fundraising and Regimental events. Liaise with business, Trust Fund and other education sponsors as appropriate and contributing to education fundraising initiatives alongside the Trust Director
• Participate regularly in group meetings and prepare and deliver presentations to internal and external audiences and prepare a short monthly report to project progress and deliverables
• Keep up to date with new developments in Museums, equipment and standards and develop links with other Museums and professional groups, representing the Museum in these forums
• Help greet visitors to the museum and directs their inquiries to the appropriate area


Requirements
The ideal graduate will be educated to degree level or equivalent with excellent interpersonal skills and the ability to liaise with different groups. You should be a creative individual, enthusiastic and keen to work with people. A confident communicator, you will have the ability to support the work of others.

You will be able to manage your time efficiently with a varied workload and work effectively as part of a team and on your own initiative. You will possess a drive to meet deadlines and the ability to prioritise and be self-motivated.

Excellent organisational skills with attention to detail and the ability to provide a high standard of customer service are very important. Good communications skills and telephone manner and a high level of computer literacy, adept in all industry standard IT systems (e.g. Microsoft Word, Microsoft Excel, Email, Internet etc.) are essential.

Ideally you will have an interest in history, culture and art, with some experience of event organisation and database administration.

Application
Closing date for applications is 14 December 2016, 12 noon.
Interviews will be held during w/c 19 December 2016.

Please submit a CV and brief covering letter through the AAI online application form on our website. All applications must be submitted by noon on the closing date. State a. your availability and b. relevant information on your skills/experience pertaining to the job spec. We do NOT accept e-mail applications unless otherwise stated.

Please confirm your eligibility to work in the UK.  

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