Digital Participation Intern with East Renfrewshire Council

Location: Glasgow, Spiersbridge Business Park
£8.33 per hour
Full-time hours, for an initial period of 3 months
Ideal start: 2 May 2016


The role

Access to the internet allows individuals to engage fully in many aspects of economic, social and public life. As a result, those who do not have use of the internet or have limited IT skills are at risk from becoming excluded from the benefits that digital technology can provide. East Renfrewshire Council is therefore looking to develop a digital participation strategy to ensure that more residents have the skills and opportunity to get online and take advantage of digital services.  

In this role you will; help the council identify and map out existing provision of I.T. support, engage with residents to learn about their requirements and experience when using digital technology, identify relevant actions to increase levels of digital participation and measures to allow the Council to monitor the impact of any new strategic interventions.

As our Digital Participation intern you will undertake research in relation to the levels of digital inclusion and participation within East Renfrewshire.  This research will be expected to identify the demographics of those who do not make regular use of digital technology within East Renfrewshire and these findings will inform the Councils proposed Digital Participation Strategy.  

Key Tasks:

• To map out the demographics of digital inclusion
• Identify levels of and reasons for digital exclusion
• Identify resident/ customer needs in relation to digital participation, including access to digital services
• Strategies that would encourage higher levels of digital participation
• Benchmarking current levels of digital participation within the authority to facilitate a strategy to measure future success
• Consider best practice from elsewhere
• Identify and promote the various services and facilities already available
• Improve engagement with those most likely to need support to access services
• Monitor and evaluate the use and uptake of the various services
• Identify funding opportunities to improve digital participation and collaboration.



The ideal candidate will be educated to degree level, with a background in either Public Policy, Social Science or another relevant discipline.  You should also be able to demonstrate the following skills:


• Excellent communicator
• Ability to organise own work effectively, prioritise competing workloads and work to tight timescales. Self motivated.
• Experience conducting desk based research
• Data capturing and analysis
• Competent using IT, including experience of using Microsoft Office (particularly Word, Excel, PowerPoint and Outlook) and website content management systems
• Strong interpersonal skills and an ability to work with a diverse range of people in a team environment
• Keen interest in digital communications



Closing date for applications is 6 April 2016 12 noon. 

Interviews will take place on 22 April 2016.

Please submit a CV and brief covering letter through the Adopt an Intern online application form on our website. All applications must be submitted by noon on the closing date.  State a. your availability and b. relevant information on your skills/experience pertaining to the job spec.  We do NOT accept e-mail applications unless otherwise stated.  

Please confirm your eligibility to work in the UK.




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