Volunteer Coordinator with Housing Options Scotland

Location: Home-based, Scotland (negotiable with access to Edinburgh or Glasgow offices)
£22,000 pro rata (0.5 based on a 36 hour week)
Part-time for 12 months
Start date: 21 April 2019
Closing date: 18 March 2019, 12 noon
Interviews: 29 March 2019

About the Company

Housing Options Scotland (HOS) is Scotland’s leading housing options advice charity for disabled people, older people and disabled veterans. HOS was established in 1997 to provide unique independent advice, information and support services throughout Scotland. Today HOS advise on social / private / midmarket renting and home ownership.

At HOS the service is free: they never turn away anyone who needs help and they keep cases open as long as they have the client’s permission to do so. In 2008, HOS helped 32 people and in 2017/18 were proud and delighted to provide a bespoke housing options service to 524 people in housing need from 31 of Scotland’s 32 local authorities.

Housing Options Scotland is made up of a small but dedicated staff team of 7 with over 21 years of experience, providing housing information, advice and support to disabled people, older people and disabled members of the Armed Forces Community.

The organisation practices an agile model, meaning that the majority of staff work from home, meeting up regularly for one to ones with managers and more widely in casework and team meetings. Although the staff are spread out geographically, they all work very closely together utilising modern technology to facilitate this.

To learn more about the charity, visit their website here


The Role

As this is a new role within the organisation, the responsibilities of Volunteer Coordinator will involve the following:

• Work with current volunteers to plan the further development and expansion of the volunteer programme in a coproduced way Including a development and delivery plan
• Work with volunteers to implement the delivery plan
• With volunteers, recruit up to 20 new volunteers from current and existing clients of the organisation
• Hold 4 training and engagement workshops for volunteers throughout the year to support volunteers and develop the programme further
• Support volunteers to provide; at least 20 one to one and group peer support sessions and talks and attendance at least 15 events and conferences throughout the year
• Produce 5 case studies with volunteers (written and / or video) to act as inspiration for future disabled/ older people in housing need
• Working with volunteers to create online content, including; articles, blogs and social media posts
• Work with volunteers to hold a volunteer celebration in recognition of their work throughout the year
• Coproduce an evaluation report with staff and volunteers to plan for the future development and sustainability of the volunteer programme
• Supporting the team with any ad hoc duties deemed necessary by the Head of Engagement & Development



This role would best suit a recent graduate or an individual with a passion for and experience of volunteering or working in the third sector or any other relevant experience. The ideal person will be a real people person, pro-active and flexible, empathic, creative, persuasive, resourceful and imaginative.

The following traits will ensure a successful experience in this role:

• Ability to work independently or as part of a team, due to home-based working
• Experience of recruiting, training, managing and supervising or mentoring a diverse range of volunteers
• Demonstrable understanding of safeguarding issues and the management of risk
• Excellent interpersonal and presentation skills including the ability to engage a range of audiences; and the skills to facilitate and commission relevant, suitable volunteer training
• An understanding and commitment to the importance of engaging in own supervision and the benefits of reflective practice
• A commitment to organisational growth and development and a willingness to contribute to bids, tenders and funding applications
• A commitment to equality of opportunity, and the ability to creatively apply equal opportunity principles to service provision
• Excellent organisational skills, as well as excellent IT skills, including experience of case management information systems
• Ability to work some hours outside of regular business hours and to be flexible to meet the needs of the service
• A knowledge of the issues facing disabled and older people.

If you have any questions about this role or the organisation please contact team@adoptanintern.org.uk. Please do not under any circumstances contact the employer directly as doing so may negatively impact your employment opportunity.



Closing date for applications is 18 March 2019, 12 noon.

Interviews will be held on Friday, 29 March 2019.

Please submit a CV and covering letter through the Adopt An Intern online application form on our website. All applications must be submitted by 12 noon on the closing date. State A) your availability and B) relevant information on your skills/experience pertaining to the job specifications. We do NOT accept email applications unless otherwise stated.

Successful candidates must, by the start of the employment, have permission to work in the UK.



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